Sales support Engineer – office based
As part of our continued growth, Micro-Epsilon UK is seeking an ambitious Sales Support Engineer to join our expanding team based at our UK headquarters in Birkenhead, Wirral.
The Opportunity
Are you an engineer, service technician, or quality professional looking to take your career in a new direction?
Would you like to move into a customer-focused, office-based role where you can apply your technical knowledge without being on the factory floor?
As a Sales & Support Engineer, you’ll work with some of the most advanced sensor and automation technologies available today. You’ll use your problem-solving and communication skills to help customers find the best measurement solutions for their applications.
This is an ideal role for someone who enjoys technical challenges, customer interaction, and continuous learning, all within a supportive and innovative environment.
Your Task:
Key Responsibilities
- Act as the first point of contact for new customer enquiries.
- Discuss and interpret technical requirements to identify the best solutions.
- Collaborate with the field sales team to review opportunities and define next steps.
- Prepare quotations, technical documentation, and proposals.
- Perform test measurements with customer samples in our test lab.
- Provide first-line technical support and product advice to customers.
- Liaise with Micro-Epsilon GmbH (Headquarters) for technical information and support.
- Occasionally attend UK customer visits, exhibitions, and seminars.
- Participate in overseas product training to expand your knowledge.
Your Profile:
About You
We’re looking for someone who enjoys solving problems, working with technology, and helping customers succeed.
You’ll bring:
- A technical qualification (engineering or science discipline, ideally NVQ Level 4 or higher).
- Hands-on experience in engineering, quality, R&D, or a related technical field.
- A proactive approach to handling enquiries and managing your own workload.
- Strong communication and relationship-building skills.
- The motivation to learn new technologies, full product training is provided.
Previous experience with Micro-Epsilon products is not required, full training will be given
What We Offer
- Competitive salary and excellent benefits package
- Flexible hybrid working arrangement
- Continuous training and career development opportunities
- Supportive, friendly team culture within a global technology leader
- The chance to work with cutting-edge sensor and automation systems
Company Description
Micro-Epsilon is a worldwide leading sensor manufacturer. For more than 50 years we have continuously offered reliable, high performance, unique solutions; particularly when high precision measurement or inspection is required.
Our product range covers sensors for the measurement of distance and position, sensors for IR temperature measurement as well as color detection. Innovative products that provide the very highest levels of precision are created through intensive research and development processes, unique know-how, and a broad network of collaborative operations.
As a multi-technology company we are dedicated to solve both basic and extraordinary applications with a variety of standard and highly customized products. Customers across the world trust the state of the art measuring technology from Micro-Epsilon.
Interested?
Send your resume to:
Micro-Epsilon America, LP
Ms. Rebecca Lambert
8120 Brownleigh Drive
Raleigh, North Carolina 27617
Email: rebecca.lambert@micro-epsilon.com